Warranty Repairs - Know Your Rights
  • If you own a car that is still covered by the manufacturer's warranty you may feel you are tied in to the dealership for repairs and servicing.
  • EU Motor Vehicle Block Exemption Regulation (BER) gives motorists the right to have their car serviced or repaired by independent garages like ours without affecting the warranty (subject to conditions below).
  • A detailed analysis of the BER can be viewed on The AA website and also on the UK Government website.
  • In short what this means is that repairs and servicing will not affect warranty provided:
  •       the work is carried out by trained technicicans, using appropriate equipment
  •       any parts fitted meet with the manufaturers recommendations
  •       manufacturers recommended procedures are carried out
  • This is great news for the motorists since it gives you the right to take your car wherever you feel you will get the best value and service
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